Below are some of the most frequently asked questions that we receive so we decided to make a page with all of them to assist in any questions you might have about Phoria Kratom, our products or our services.
Payment FAQ
We accept the following payment methods – visa and mastercard credit and debit cards.
Once your payment has been received your order status goes from pending payment to processing. Once an order is in the processing state it ships with our next batch of orders.
Currently we do not accept COD orders anymore. You must checkout with a mastercard or visa debit/credit card.
Shipping FAQ
We ship with both the U.S. Postal Service and Fedex. The post office is normally less expensive and typically is what most people use.
Shipping Times
USPS First Class or FREE Shipping Option – 5-9 business days
USPS Priority – 2-3 business days
USPS Express – 1-2 business days
Fedex Ground – 2-5 business days
Fedex 2 day – 2 business days
Fedex Standard Overnight – 1 business day
As long as you contact us before your order ships out (before 2pm Mon-Fri) we are able to change your shipping address. Once the package leaves our facilities we cannot change your shipping address.
We’re sorry to hear about your lost/stolen package. In these situations we need to legally protect all parties involved, so we require claim information from USPS/FedEx in order to proceed.
USPS Claim Service:
Please call USPS at (800) 275-8777 or file a claim form online at https://www.usps.com/help/claims.htm. Please have your tracking number on hand. Please note, if you chose USPS First Class, you will need to file a Lost Mail Search at https://www.usps.com/help/missing-mail.htm.
If your courier is not able to locate your package – please forward us your claim information email which includes your claim number and official lost status of your package. Once we verify the claim number, we will then ship your order back out to you.
Tip #1: USPS couriers have GPS chips in their package scanners. Oftentimes you can visit your local USPS branch and ask them to locate where the package was dropped off at using Google Maps. Sometimes you will find your package was delivered to a neighbor on accident.
Tip #2: Don’t file a claim for a refund of shipping cost! They will deny your claim because you are not the shipper.
Tip #3: Mail fraud is a felony. While 99% of people are truthful, we take these steps to ensure the 1% doesn’t take away your rights to buying from Phoria Kratom.
Yes, we only ship to Po boxes with USPS shipping methods. Fedex does not ship to PO boxes unfortunately.
Unfortunately we do not ship orders internationally. We only ship to the United States.
Yes, as soon as your label is printed your tracking number is automatically emailed to you. From that point it should be showing on the USPS or fedex tracking system within a few hours.
Kratom FAQ
Kratom, scientifically known as Mitragyna speciosa, is a tropical evergreen tree that shares a family with the coffee plant. Originating from the dense rainforests of Southeast Asia, kratom has been utilized by local populations for centuries. The leaves of the kratom tree are rich in unique alkaloids, which are compounds known for their therapeutic and invigorating properties. To discover more about kratom and its uses, please click here.
Phoria is the premiere online vendor of the highest quality Kratom on the market. Don’t be swayed by names like Thai, malay, bali, indo or any other specific names… Phoria uses the richest kratom ingredients packed in a powerful extract to deliver a fine tuned dose of excellence. Phoria is the result of years of fine tuning and genetic breeding of highest alkaloid concentrated blends of the kratom plant and extracted into a potent dose per capsule. You will not find a higher quality Kratom experience anywhere online or offline. Look for Phoria kratom in your local gas station and convenience stores or you can purchase here.
Our range of kratom strains is thoughtfully curated to cater to a variety of preferences and requirements. If you’re seeking an energizing effect, our White Vein strains could be your ideal choice. On the other hand, for those looking for a sense of calm and relaxation, our Red Vein strains are highly recommended. For a balanced effect, blending energy and tranquility, our Green Vein strains are the perfect middle ground. To delve deeper into the unique qualities and benefits of our strains, including our highly sought-after Maeng Da Kratom, check out our insightful blog.
The experience of kratom can vary significantly from one individual to another, influenced by factors such as serving size, personal tolerance, and the specific user. Additionally, each batch of kratom is unique, with varying levels of alkaloids, which contributes to the distinctiveness of the user experience inherent in all kratom products. At Phoria Kratom, our goal is to provide as much information as possible to our customers.
To find a product that aligns with your needs, whether you’re seeking energy, relaxation, focus, or relief, we invite you to explore our diverse range of products. Your personal experience and preferences are crucial in finding the right match, and our team is always here to offer guidance and advice.
Our natural kratom powders, capsules, teas, and tablets offer varied effects: green strains are typically more energizing and uplifting; red strains offer a more calming and sedative experience; while white strains often provide a balance of both, tending towards motivation and focus as reported by some of our customers.
Among our strains, the Maeng Da varieties are known for having the highest levels of mitragynine, the primary active alkaloid in kratom. Our Green Malay strain is the top-performing green strain in our collection.
Kratom extract represents a highly concentrated and potent form of kratom, offering an intensified experience compared to traditional forms. In contrast, kratom powder is made from finely ground kratom leaves, providing a more natural and milder effect.
Effects come on within five to ten minutes after use, and last for several hours, depending on individual physiology. The feeling has been described as subtly active, while the mind is described as calm. Side effects, although rare, may include dry mouth, increased or decreased urination, loss of appetite, and nausea or vomiting. Possible side effects from long term use include anorexia and weight loss, insomnia, and dependence. Comprehensive scientific and clinical studies have yet to be conducted to establish the potential health risks associated with consistent long term consumption of kratom.
